OFFLOADED

Offloaded is co-hosted by Richard Taylor and Ann-Catherine Jones. It focuses on our industry’s continued journey into a new era, as told by the individuals who are making it happen.

Latest Episode
Sonia Jones discusses winning Most Outstanding Travel Agency Manager at the 2025 National Travel Industry Awards.
March 13, 2026

Frank Marini – Rail Renaissance

Rail travel is ‘having a moment’, says AC, and according to the CEO of Railbookers Group, Frank Marini, it’s only just getting started.
November 3, 2025

A Suite Life

Angus “Gus” Pitkethley of Rosewood Hong Kong joins us for this episode, fresh off the back of the hotel being named Number 1 in the World.
October 5, 2025

Malik Fernando – The Accidental Hotelier

Malik Fernando of Resplendent Ceylon is our guest for this episode. And a word of warning before we continue…you’re going to want to visit Sri Lanka after this one. 
September 22, 2025

Nicole O’Sullivan – The Mystery Caller

Nicole’s unique offering to the industry begins with ‘mystery calling’, during which she assesses how wholesalers, tour operators and agents are communicating with agents, clients and each other. Could we all improve? You bet we can.
August 3, 2025

Michelle Davies – Leading Lady

Club Med’s Michelle Davies has a new and quite lengthy title of General Manager – Pacific & New Emerging ESAP Markets. This episode is a story of navigating new challenges and getting the very best from a dynamic team.
July 13, 2025

David Kolner – In A State of Lux

David “Dave-o” Kolner, Virtuoso’s Executive Vice President, joins Offloaded to offer what AC describes as a health check for the luxury travel industry.“I want to be so much more than just the data guy”, says Dave-o.And he is. He most certainly is.