Ideation and Recommendation in the Travel Industry
The final episode of Series 2 Ideation and Recommendation in the Travel Industrybroke the mould before we change things up again for Series 3 that’s coming in September.
Erina Pindar, COO and Managing Partner of SmartFlyer, became our first international guest, our first live in-person podcast held at a luxury hotel, and the first guest who hijacked our Offloaded section with an Offload of her very own.
The Evolution of Travel Industry Sales
Andrew Young is the General Manager Sales for TTC Tour Brands Oceania, and the only person we know that performs a demanding industry role while living and helping out as the only son on a working farm. A sales ‘nerd’, as he puts it himself, Andy tells us how ‘consultative selling’ has taken over as the method to educate agents to promote and explain diverse touring options to their clientele.
From the Barossa to “Bula!”
AC and Richard quizzed Brent about this interesting life and career choice, before moving on to discussing Fiji’s unique charms, character and challenges that make it a favourite for Australian travellers.
Have we hit ‘Peak Luxury’ in travel?
Our interviewers were very excited to get a hotelier onto the podcast in Richard’s absence, and immediately set about discussing some of the reasons why advisor relationships with properties can make so much difference for their travellers, both in planning the perfect itinerary and also tailoring the experience to the unique wants and needs of a guest.
The 7 Habits of Highly Effective Travel Advisors (Part Two)
Part 2! Michael Gazal and Tania Myles of TravelManagers Australia return for Part Two of a 2024 travel industry take on the famous book ‘The 7 Habits of Highly Effective People’ by Stephen R. Covey.
The 7 Habits of Highly Effective Travel Advisors (Part One)
Michael Gazal and Tania Myles of TravelManagers Australia were our guests this week to discuss a 2024 travel industry take on the famous book ‘The 7 Habits of Highly Effective People’ by Stephen R. Covey.
Working daily with a network of 450+ travel advisors (or in their terminology Personal Travel Managers), Michael and Tania are brilliantly positioned to talk about the common qualities they’re seeing in advisors that are successfully navigating the current landscape.
The Millennial Lens … at 0.5 Zoom with Isabel Limn
This is an episode that’s a break from the norm, and one that aims to scratch the surface of the mindset of our forthcoming generations of employees, leaders and indeed travellers themselves. Taking on this challenge to explain an entire generation, Issy takes us through some of the important aspects that matter to her in an eloquent, thoughtful interview that we know you’ll love.
Breaking Barriers
From Contiki tour guide to General Manager of the Luxury Travel Collection Member Portfolio, Nikki Glading has had quite the travel industry career. In a frank and introspective interview, Nikki talks about her leadership journey that has included healthy doses of vulnerability, honesty and self-awareness along the way.
BONUS: Numinous Moments Competition Details
This special episode details how to enter our Numinous Moments competition! If you’re unaware of what a Numinous Moment actually is, this short section (that was already aired in the Nicola Veltman episode, which was Series 2 Episode 3) will explain all.
Quentin Long: The (Other) Voice Of Travel
Quentin Long is known to millions for his TV and radio work, during which he discusses travel and the industry that powers it. In this interview Richard Taylor and Ann-Catherine Jones speak to Quentin about how he became such a powerful voice in explaining complex travel matters to the public, and how he himself keeps informed.